As I reflect on the past six months, I find myself exhaling deeply, as if I’ve just completed a marathon and am finally catching my breath. It’s been quite a journey.
The path we’ve traveled has been filled with grief, triage, fear, frustration, overwhelm, uncertainty, scarcity, and the unknown. We’ve encountered situations where we had to accept that some things will remain mysteries, faced layoffs, tightened our belts, and bonded through shared experiences. There has been collaborative and deep work, pivots, tough conversations—many tough conversations—and, of course, meetings, meetings, and more meetings.
Yet, along the way, we’ve also found moments of laughter, excitement, and genuine reward. Just yesterday, I was working through yet another technical glitch with our dedicated board member and IT Steward, drp. Despite the frustration, we found ourselves joking that every task seemed to come with more challenges than we anticipated. It is nice to be at the point where we can laugh about the small things. We have come a long way in a short time.
I’m incredibly proud of our staff and board for coming together to support this community. I’m deeply grateful to everyone who has stepped up to help us. The strength of our community seems limitless, and it truly is the glue that holds Ace together.
The biggest challenge, as many of you know, is our budget. This is the mountain we’re currently climbing.
So, what have we been up to in our efforts to turn the tide?
Welcoming and voting in a new board
Promoting staff into roles that better support their work and creating detailed job descriptions
Retaining our valuable staff with adequate employment packages
Creating new educational opportunities and expanding class offerings
Designing a sustainable membership model and crafting retention plans
Sorting out our software issues
Designing a sustainable volunteer program
Engaging members to help craft the future with us
NDA revamp so volunteers can help us with administrative needs
Creating email accounts and Slack channels focused on specific aspects of our work and community, ensuring that messaging doesn’t get lost
Tackling our budget concerns
Finalizing a budget for 2024!
Planning a Gala event and Silent Auction
Organizing ACE’s first public fundraiser
Writing grants—lots of them!
Holding a Town Hall
Creating a pitch deck and plan to attract corporate donors & sponsors
Building relationships
Fixing website issues (though there’s still more work to be done!)
Identifying and revamping systems and procedures that weren’t working
Amping up our outreach efforts
Holding monthly community get-togethers and open board meetings
Hiring instructors for CNC and Laser
Organizing our files and creating collaborative ways to work together
I’ll be honest with you, this has been a mental and emotional rollercoaster for the Ace team. Some of us are feeling a bit burned out and are taking a moment to rest, while others have picked up the baton and are running onward.
While we’ve been deeply focused on this work, we haven’t had the bandwidth to keep in regular touch.
I apologize for that. We’re making communication a priority moving forward.
We are a small but mighty staff with the heart of a powerhouse, even so, we are understaffed. Finding volunteers to help us with our communications will be helpful, but first, we need to get that NDA sorted out!
We’ll keep pushing forward—ACE is on the move!
Be part of our journey forward, volunteer ([email protected]), be engaged, donate, stop by and have lunch with us, and tell folks about Ace.
The Ace Workshop is a community lead, driven, and maintained resource. As makers who share space, we all have a role to play beyond simply working on our projects and cleaning up after ourselves, we also work together to maintain and care for our tools. While routine tool repair and maintenance may not be the most glamorous part of woodworking, it’s essential for keeping the tools we love to use in good working order, safe, and ready for use.
In the past, tool maintenance often fell by default on a small group of expert users which lead to volunteer burnout, longer tool down times, and a pervasive bystander culture in the shop. To make this process more inviting and sustainable we realized we needed a way to:
Build a more intentional woodworking tool maintenance culture
Decrease barriers for folks interested in helping out who didn’t know where to start or who were experiencing the imposter phenomenon
Create an inviting pathway for community members of all skill levels to get involved
Make routine workshop care tasks in general more approachable, fun, and beginner-accessible
…and so Workshop Care Night was born;a new beginner-friendly social evening all about working together to care for our tools, make repairs, and practice concepts covered in our Shop Basics class like logging assets and finding information on the wiki.
Why it works:
Maintenance and tool care is wayyyy more fun together!
It’s a great way for new folks to meet people in the woodworking community
Its a beginner-accessible way to get started with tool repair (no fix-it experience needed to help out, there’s tasks for all skill levels)
Tools last longer and work better with regularly scheduled TLC
Highlights from Workshop Care Night in April
In April, a group of 5 volunteers rolled up their sleeves to tackle a list of maintenance tasks while getting to know one-another and jamming to Groove Salad! This group included folks with a mix of skill sets and experiences levels ranging from woodworking beginners to career professionals.
Here’s a look at just some of what they accomplished over the course of two hours working together:
Tools that get heavy use in the Ace Shop like the Drum Sander, Jointer, Planer, Table Saw and Bandsaw need regular deep vacuuming to get particles deep inside the machine. Removing saw dust from harder to clean areas can lengthen a tools lifespan and helps prevent tool down time.
Team Shop* volunteer and experienced woodworker, Alex (he/him) showed Jacky how to open the top of the Drum Sander since they were unfamiliar with the tool. This kind of peer support and knowledge sharing is deeply embedded in Ace culture along with the belief that everyone has something to contribute of value to the community regardless of skill level.
It’s not about perfection, it’s about getting it to 90% – Howard
*Teams at Ace are groups of volunteers who organize projects, take care of tools, and drive decision making for programs they love. Teams are open to all members and are a fun way to get involved in the Ace Community.
Over 60 people came out to celebrate the culmination of an 8 month collaboration between Ace Makerspace and local artist, Miriam Levenson on a line of laser-cut jewelry representative of the Ace’s vision of a world where making is for everyone. This artwork, made possible through a grant from The Blue Heart Creator’s Fund, explores the idea that identity isn’t given, it’s made and disrupts exclusionary cultural narratives around who can be considered a maker. The exhibition featured 8 shadow boxes with laser-cut jewelry and 20 photo portraits taken by Greg Habiby of folks in the community who volunteered to model the artwork. Throughout the evening, guests enjoyed tasty vegetarian snacks catered by Chef Terry Betts, a pop-up store hosted by The Spooky Haus, and micro tours of the Ace Workshops led by Member Services Associate Saron.
Over the past 6 months, we collaborated with local artist and co-founder of The Spooky Haus, Miriam Levenson, to create a collection of wearable art that embodies Ace Makerspace’s core values— diversity, community, inquiry, growth, and action—and celebrates the diverse identities held by makers in the Ace Community!
This work made possible through The Blue Heart Creator’s Fund, disrupts exclusionary cultural narratives around who can be considered a maker, and explores the idea that identity isn’t given, it’s made. To celebrate the completion of the project and to share it with our East Bay community we brought the exhibition to the last Oakland First Fridays of the year!
Have you heard of Blue Heart? They’re a rad non-profit that promotes, elevates, and distributes funds to grassroots community-based organizations like Ace Makerspace. In August 2022 we were honored as the Blue Heart Partner Organization of the month and this year, through the Blue Heart Creator’s Fund, we’re collaborating with Berkeley-based artist and founding member of The Spooky Haus, Miriam Levenson, to create a laser-cut jewelry line representing Ace’s core values diversity, community, inquiry, growth, and action!
The way something can be worn is a powerful statement of agency, allyship, and identity expression. In this way, values can be shared and people can choose to showcase their values through beautiful wearable art.
Our laser-cut jewelry line will visually celebrate the diverse identities of makers in the Ace Community using tools and materials that are accessible to makers of all skill levels. We’ve also invited the Ace Community to participate in this project directly by providing insight into the diverse identities they hold and by inviting them to model the pieces once they are complete. The completed work will also be on display at Oakland First Fridays in December!
The Design Process
In order to make a line that truly represents makers in the Ace Community sent out a poll asking:
Do folks have any words or thoughts that highlight and celebrate your identity you’d like to share to help the project? This can be anything from “I identify as trans” to “I identify as a woodworker.
We received a wide range of responses which Miriam translated into both text and image based designs making deliberate aesthetic choices (font, color, shape, etc…) to amplify the meaning of each piece.
As part of their design process, Miriam uses a mood board to play with color, scale, font, and shape until they find the right balance. This process allows them to preview what their art will look like before cutting into their materials and to visualize the collection as a whole.
Everyone deserves the chance for self actualization. In sharing your identity it becomes clear that you both have equal significance and it becomes harder to have ego of self hood.
— Miriam
The Materials
Miriam made a point to source lesser known materials for our jewelry line in order to raise awareness of unusual materials that makers of all skill levels can access and use successfully no matter where they are on their maker journey. They ordered show-stopping glitter, neon, and marble acrylics from a variety of online shops like Houston Acrylics, CMB Acrylics, and Esty.
Making the Jewelry
Once the design files are ready, Miriam cuts and etches the pieces using the Ace Laser and then prepares them for finishing by:
Removing the masking—a gentle adhesive tape that protects the material from scorching during the laser-cutting process
Using Weld-On—a special solvent based bonding agent used for acrylic—to assemble multi-part pieces of jewelry
Adding the chains and jewelry findings that make the pieces wearable
We love building kick-ass programs at Ace Makerspace, and this past year we had a special opportunity to apply our innovative, collaborative approach to program development to a much-needed community resource—our new Full Bed CNC Router. Like many small businesses, we took out an SBA Loan to survive the pandemic but also wanted to put some of the money towards mission-driven growth that would benefit the broader Oakland/East Bay community around us.
Did you know the Ace CNC router was the only public access router in the east bay not on a college campus? The community needs a more robust resource for people to use, run their small businesses, and gain job skills. It needs to be accessible for beginners and easier to maintain.
–Rachel Sadd, ED
We’d been thinking about investing in a new Full Bed CNC Router for our program since 2019, and after a few false starts over the years, we finally gained enough traction to bring our dream to life. Providing an approachable point of entry for folks of all skill levels to learn modern fabrication skills in the East Bay drove our subsequent program development process.
The new program we imagined would be:
Beginner-friendly
Affordable
Self-guided
Highly accessible
And would serve:
Folks interested in learning job skills
Small businesses
Folks making repairs
Hobbyists
Current and graduated students looking to continue their education and practice their skills
The Early Adopters
In order to build our dream CNC Program we put out a call for volunteers to join the Program Development team as Early Adopters.
We are seeking women, non-binary and BIPOC folks to join the CNC Early Adopter team. Ace firmly believes that a variety of lived experiences are needed to grow truly inclusive programs. And we are at a magic moment with the CNC Router Program as we re-design the program for the new router. You do NOT need to be an expert CNC Router Operator. The perspective of new users is also very valuable to program development.”
–Early Adopter Recruitment Post
For a truly accessible program we needed a group with diverse perspectives, skill levels, and lived experiences. We ended up recruiting:
Sylvia- A novice CNC operator with a technical background, who played an instrumental role in curriculum and knowledge check development
Bob- Someone with extensive CNC experience at Ace both as a user and an instructor
Frank- An advanced tool user with no previous CNC experience and an old school approach to documentation
Dave- Someone with CNC experience in both Ace and outside contexts
Sharps- A former tool manager for a shared shop with extensive CNC experience outside of Ace
Liz- Ops manager in charge of the executing the environmental design for the physical space and limited CNC experience
Rob- A technical contractor who helped build out the space and design the X and Y axis murals
Rachel- Executive director of Ace Makerspace
Building a Beginner Friendly Program
Building an approachable CNC program requires bridging the gap between the advanced user approach and a more equitable, beginner-friendly approach.
Sylvia, a novice CNC Operator with extensive technical writing experience, played a major role in developing the curriculum and writing the knowledge check. Ace Communications Associate, Jacky, sat down with Sylvia to learn a little bit about her perspective as a novice CNC operator on the team and what beginners can expect from the new program.
1. What prompted you to join the Early Adopters Team?
I joined because the call was for a BIPOC beginner and that was me.
2. What was your experience as a beginner CNC Operator working on curriculum development?
My first experience with CNC Routing was with the Forest Scientific trainer who came to Ace to work with the Early Adopters. That training session, which lacked visual aids and handouts, wasn’t helpful to me as a beginner, although it did seem to resonate with the more experienced users and did take a hands-on approach.
Writing the curriculum was a highly iterative process, and as a beginner I was still able to contribute at our first team meeting by simply asking questions. Rachel provided background on Ace culture with respect to collaborative class development. Sharps wrote an initial draft outline covering CNC Router concepts. Bob contributed his expertise from years of teaching beginner CNC users. Frank [another New CNC Operator] documented the step-by-step process of operating the CNC router. During team revisions Frank and I identified things that were unclear to us as beginners. For example, the Router has 3 axes: X and Y and Z axis, and one of the training slide examples mentioned ‘2.5 axis.’ A beginner wouldn’t be able to decode that.
3. What is one (or more) thing you really thought about/kept in mind as you were contributing to the writing of the CNC knowledge check?
The more brains that attack this the better. I thought the team effort was key, which included leveraging the Laser Team’s tried and tested Laser Knowledge Check as a starting point. Sharps and I generated an initial draft of questions. Then there was a technical review by Bob and Sharps, an inclusivity review by Rachel, a re-write by Rob to transition questions from a true/false format to a multiple choice format, and a review by Jesse M who provided valuable feedback from a test taker perspective.
4. What did you learn through the process?
How important it is to address different kinds of learning styles. Some folks are visual, some folks like a checklist, and some folks need things said aloud, while other folks need to touch the machine for the info to take hold.
5. What can beginners expect from the new program?
“An evolving process that they can contribute to in order to make it even better!”
Pilot Classes Begin
Ace is looking for 4 beginners for the next CNC Pilot Class! It will likely be mid-month and definitely on a weekend. Reply to this thread if you are interested. Update: Please if you have previous CNC experience do not put yourself on the list.
-Pilot Class Announcement
Finally, after installing the New Router, learning how to use the new machine and experimenting with it, designing the curriculum, handouts, knowledge check, and other user documentation on the Ace Wiki, installing a new desk, painting X and Y Axis murals for easy reference, and designing a beginner friendly “data pack”, it was time to pilot the new CNC Basics and Certification class starting with….beginners!
What’s next for the CNC Router Program?
Our program is evolving and we plan to continue iterating our collaborative approach to design as we fine tune our existing CNC Router offerings, grow our program, and develop more great beginner-friendly learning opportunities for our East Bay community.
Here’s a taste of what to look forward to as we continue developing new learning opportunities for CNC Routing at Ace:
Software Design Classes for CNC Routing
V-Carve Design for CNC Routing (less powerful, but less complicated)
Fusion 360º Design for CNC Routing (more powerful, but more complicated)
CNC Router Advanced Operation and Certification Workshop focused on 3D Routing and handling specialty materials (like plastic) safely
Open Labs with focused topics like “planing contours” and “cutting plastics”
Practice Projects like dice trays, bee-houses, and clocks
In order to create robust and equitable resources, we invite folks interested in being a part of this exciting process to bring their unique perspectives, skills, and talents to the table. We also plan to continue working side by side with our community as we evolve other current and future programs.
Every day we strive to create great experiences for everyone who walks through our doors- no matter where they are on their maker journey. Our inclusion-forward approach informs everything we do including how we design our spaces to welcome users across the skill spectrum. This is one of the many ways we take action to implement our mission in everything we do.
Relative to its small size, our shop houses an impressive collection of tools, workstations, and resources which presents unique challenges when it comes to usability and access for makers with diverse skill sets and experience levels. Finding sustainable solutions to address these challenges and create a great shop in which everyone can try new things, learn, grow, and share knowledge requires:
Approaching problems from an explicitly inclusion-forward perspective
Enthusiastically embracing change, innovation, and curiosity
Pro-actively experimenting with solutions
Seeking input, asking questions, and learning together as a community
Engaging in responsive problem solving as community needs evolve
While some of the recent changes are more noticeable like new table tops and work surfaces others are more subtle like adding a side stop to our spindle sander to prevent creep during use. Each adjustment and/or repair big or small was made intentionally in response to community needs, observed patterns of use/breakdown, and bolstered by input from users of all skill levels.
Optimizing Tool Use Space and Small Tool Storage
While our collective imagination is infinite, our space is limited… This reality was omnipresent during our recent project, the Great Tool Swap.
When it comes to using our shop we constantly negotiate overlapping “tool-use” spaces. In other words, where you stand to use tools like our table saw, drum sander, jointer, and planer blocks access to others and prevents concurrent use.
In order to maximize our tool-use space and maintain reasonable workflow we carefully examined how folks were using the shop, identified chokepoints, gathered feedback from the community, and ultimately decided to re-arrange our dust collection set-up and swap the locations of our drill press and bandsaw.
Beyond overlapping tool use spaces we also have limited storage for smaller tools and supplies like drill bits, saw blades, clamps, and gauges. Overly dense storage makes it hard for folks (especially beginners) to locate what they need and/or discover new tools. It’s also difficult to label dense storage effectively and for our community to keep it organized. By re-arranging vertical storage in the shop and finding new homes for small tools we were able to create a more user friendly visual system for tool storage.
Embracing Entropy as an Invitation for Change
Permanent systems are a myth. Just because something has “always” been one way, does not mean it needs to stay that way.
Sometimes systems work in theory but not in practice, become less functional over time because needs for change, or fail to fully resolve underlying issues. Instead of seeking permanent solutions, we look for sustainable ones. For example, when looking holistically at the shop we realized we were stuck in a cycle of reactive Air Quality Management resulting in unpredictable and frustrating shop closures.
We wanted to move toward a more sustainable, predictable, and proactive system so we installed a new manometer, a meter that measures air pressure differences, to measure the draw of shop ventilation. We also added a convenient QR code that allows shop users to easily update our air quality logs. This small change has improved our ability to track filter life and stay ahead of maintenance.
The Power of User Input
Expertise is valuable but it’s not the whole story when it comes to designing a shared workshop for the Ace Members we serve. Systems that might work for advanced users can discourage new users and/or put up barriers to access. Experienced users may notice issues that new users may not, but resolving those issues requires input and participation from beginners to be effective.
Relying on a narrow “expert is best” framework is also counter-productive to inclusive shop design because it can reproduce the systems of privilege and power that have limited who is normalized in technical spaces. Instead, we include the perspectives of new users as “expert” especially when it comes to navigating the workshop as a beginner.
For example, we learned specifically from new users that they were struggling to identify and find what they needed in the shop making starting out feel intimidating and overwhelming. To better welcome them we added more labels to our tools. We also created two Shop Basics and Tool Overview classes to better demystify shop etiquette and help new folks get oriented.
And the Beat Goes On
Our community is always changing and our spaces need to keep pace with those changes in order to best serve everyone. Through our inclusion-forward approach to design, we ensure that the changes we make are more effective for everyone who walks through our shop doors.
Our community conversation was a blast at the June 2022 Ace Town Hall! Our members and leaders met for an in-depth conversation about all of the awesome things happening at Ace this summer, including:
Our mutual aid initiatives
Working towards sustainability
Finding the leaders we need
The New Dirty Fab (roll-up of metal, workshop, and laser)
Our brand-spankin’ new CNC machine.
Here are some take-aways from our conversation.
This summer in Mutual Aid…
We chatted about our two major mutual aid projects this summer: 500 Filters and Book Bags for Kids. (see the calendar for the August Event!)
Q: Is there a slack channel to learn about these projects? A: Yes! #Greater-Community
Sustainability and Finding the Leaders We Need
“Are you leader curious? Are you team curious?”
Ace treasurer and treasure, Steven, kicked off our conversation with a report on “how we survived the Pando.” We also took a deep dive into how to find and recruit new leaders for our board of directors so that we can continue to survive, grow sustainably and thrive.
Q: Can we visit the board meeting? A: Yes, members can audit any board meeting
Q: Does it (board member) have to be an Ace Member? A: No, though in the course of onboarding and being an effective board member, a person becomes an Ace Member.
Q: Is there a financial commitment? A: Yes. It is not a set amount. It is what feels right for you and what you can afford.
Q: Can I grow into a leadership role? A: Yes! We (existing leadership) are down to collaborate and co-create a pathway to leadership that works for you.
Q: What training is offered for inclusive leadership? A: We offer a series of workshops every year that are designed to develop soft skills like Micro-inclusion for Leaders, Boundaries for Better Living, and Taking Care of the New Folks…When they are not like you.
We finished up talking about leadership with a discussion about what Ace members can do to get involved and/or support creating an “attractive leadership pathway.”
Bring up the topic on #general
Start a small group discussion (platform of your choice)
Book time with officers and leaders to discuss more in-depth
Ask for questions to be added to the next board meeting and attend!
Recruit directly
Dirty Fab (Roll-up of Laser, Metal, and Shop)
The major thrust of our Dirty Fab conversation centered on the need for more instructors!
Q: What does Dirty Fab need? A: Dirty Fab needs people to teach!
Now that the Laser, Metal, and Shop programs fall under “Dirty Fab” we need folks to teach:
Metal Shop Basics
Metal lathe
Wood Lathe Basics
Any Metal Class Subject
The Brand New Ace CNC
Ace is getting a new, higher-quality, CNC machine and will be donating our old one to either another organization or a local maker running a business.
Q: Why are we getting a higher quality CNC? A: The Ace CNC Router is the only public access CNC Router in the East Bay and it falls short of meeting the community’s needs. It is also a pain in the ass (P.I.T.A.) to maintain and our new one will help attract and maintain stewards and teams.
Q: Will people need to re-certify? A: Yes. When the new machine rolls out it will be a two-track approach. One for folks who are certified on the existing machine and another for folks starting from scratch.
To Be Continued…
We touched on many topics at the town hall, and there is so much to look forward to at Ace this summer, but there is always more to talk about. The conversation will, of course, continue.
Cela Smith is the board chairperson at Ace Makerspace. Given the current state of rebuilding that Ace is going through, I thought it would be useful to learn from an executive what’s going on, while also finding out more about another member of Ace. I’m Carter Jenkins, and I had the opportunity to talk with Cela about what she does and how she does it.
History with Ace
Most board members at Ace end up in their position by volunteering their way up the ranks. They start as being regular members, then over time eventually make the shift to becoming a leader in the place they love. Cela’s story, however, was a bit different.
Cela found Ace through Board Match, a networking service that allows non-profit organizations to meet highly skilled professionals in the hopes of recruiting them to a board position. In one building, more than 100 non-profit organizations had gathered to recruit new members. Cela eventually found herself at the booth for Ace, something she had never heard of. However, she quickly learned that Ace was a place that could offer a lot to her. As someone who was interested in education, science/technology, animals, and nature-conservation type stuff, Ace offered a great window into science and education. This prompted Cela to take a tour of the physical space and after that, she was hooked. 2 years later, and Cela is still here doing what she loves.
Upcoming Things at Ace
Despite the recent COVID surge, the officers and the board have some big plans in the works. First, public events are coming back, like those hosted at the Oakland Public Library and Oakland First Fridays. The events, while being a good way to get the word out about Ace, are also incredibly fun for both the participants and the members arranging them so Cela is very excited to have those back. The other is the project-based learning system (I touched on this in another article, you can read about that here). Ace already classes on how to use tools and things like that, but with this new system, you’ll be actually building complicated things that you could take home with you and actually use/look at.
A Few Words from Cela
I asked Cela about what advice she would give to future board members, and what she said was so well thought out that I decided to put it right here, word for word.
“It’s important to be open-minded and flexible. When you’re trying to help out a non-profit, you want to help to guide things in a certain way. Of course, it’s never going to be 100% what you expect, you need to be ready to adapt to the needs of the organization instead of pushing your own agenda onto the org. Having respect for other people is also very important. It’s essential to remember we’re all just people, so even if there are differences of opinion we still need to respect each other.”
To wrap up, Cela loves being in the maker space itself. Walking around, she can get a lot of cool ideas for projects. Even if she doesn’t end up doing them, it’s great to see creativity in action. With a love of the spaces’ values and its ability to be for a broader community for more than just makers, Cela is grateful for the opportunity to be at Ace. I’m Carter Jenkins and thank you for reading.
Interested in joining the Ace Makerspace Board? Contact “[email protected]”